Microsoft Outlook 2010 Advanced

Course Details

This 1-day Outlook course is designed for anybody who wishes to understand and know how to use advanced features of the popular email client.

Our Microsoft Outlook courses are delivered in over 50 locations nationwide. The course is accredited by Microsoft and includes all course materials, a manual and a certificate.

Course Contents

The course includes the following modules:

What’s new in Outlook 2010?

  • Using the Outlook 2010 Ribbon

Customising Outlook

  • The Outlook environment
  • The Outlook bar
  • Using the Reading Pane
  • Customising View Settings


  • Instant Search and filtering messages
  • Creating Search Folders
  • Customizing messages

The Inbox

  • Organizing the Inbox
  • The rules wizard
  • Managing your mailbox
  • Alternate email methods


  • The notes folder
  • The journal folder
  • The calendar folder
  • The contacts folder

Templates and forms

  • Stationery and templates
  • Forms


  • Changing the mail format
  • Importing and exporting data
  • Creating Office documents

Using Folders to Share Information

  • Working with public folders
  • Working with Personal Folders
  • Sharing your Outlook folders


What are the prerequisites for this course?

We recommend having a good fundamental knowledge of Outlook before attending.

What am I provided on the course?

You will be provided with an official courseware folder, detailed user-friendly manual, pre/post course email support, refreshments and a certificate of completion.

Who will be instructing me?

You will be a taught by a qualified, knowledgeable instructor with years of experience in their field.

When should I arrive to the venue?

You should aim to arrive at 9am.

How can I contact you?

If you would like more information about any course please feel free to either contact us on 01159 031 029 or you can email us at