ITIL® Service Lifecycle - Managing Across The Lifecycle

Course Details

This ITIL® course which is provided by course bargains attaches the full values of a Lifecycle approach to service management, and unites the awareness increased through the training programme. The course contains all of the ITIL® Capability and Lifecycle certification stages, and continues on to the ITIL® Expert training course. 

Course Contents

Candidates will be taught the following topics:

Introduction to IT Service Management Business & Managerial Topics

Managing the Planning and use of IT Service Management

Management of Strategic Change

Risk Management

Managerial Roles

Understanding Organizational Encounters

Lifecycle Project Valuation

Understanding Corresponding Industry Guidance

FAQ's

What are the details of the exam?

•10 multiple choice, scenario-based, gradient-scored questions based upon a case study •120 minutes (150 minutes for candidates completing the exam in a predominate language that is not theirs) •Pass mark is 70%, or 35/50

Who will be instructing me?

The instructors at Course Bargains are highly qualified and have global experience.

When should I arrive to the venue?

You should aim to arrive at 9am.

How can I contact you?

If you would like more information about any course please feel free to either contact us on 01159 031 029 or you can email us at info@coursebargains.com.