ITIL® Service Capability – Release, Control & Validation is one of four courses that construct the ITIL® Intermediate ‘Capability Stream’.
The programme which last for 5 days applies practical training on the techniques, positions and intentions of Release & Organisation and Data management, Service Testing, Request Completion and Change Evaluation.
The training which is provided by Course Bargains contains the Service Transition capacity of the IT Infrastructure Library. This is planned for IT Experts, Business Managers and Business Process Owners. As an extra, ITIL® is supportive for operational staff in Change Management, Service Asset Management, and Request Achievement to support their role-based capabilities.
Here below is a list of the modules which are involved during this programme:
Service asset and configuration management (SACM)
Service validation and testing (SVT)
Release and deployment management (RDM)
Knowledge management (KM)
Release, control and validation roles and responsibilities
Technology and Implementation Considerations