The Course Bargains ITIL® Planning, Protection and Optimisation course is one of the four units that generate the ITIL® Intermediate ‘Capability Stream’.
The training course which lasts for 5 days is aimed at training the candidate’s abilities in flexibility, demand, IT Service Continuity and Information Security. The training session is predominantly targeted on the Service Design volume of the IT Infrastructure Library.
Below is a list of the modules that are taught for the duration of this programme: