CompTIA A+ Certification

Course Details

    • Course Bargain’s CompTIA A+ certification is intended to help you as a step toward your prospects in technical IT. The 4 day training session is designed in detail to develop your abilities and familiarity of the upkeep of IT products. These include operating systems, printers, mobile devices and PCs.

 

    • CompTIA is highly recognised as the industry standard for technicians when it comes to IT hardware and software.

 

  • Course Bargains have nationwide nationwide though we are also an industry leader in on-site training. Either choice you take you can expect the utmost levels of excellence and teaching.

Course Contents

These are the modules that will be taught throughout the session:

Module 1: PC Components

  • The Visible PC
  • Introduction to the PC
  • Key Functions of a PC
  • The System Case
  • I/O Ports and Cables
  • PS2 Ports
  • Parallel Ports
  • Serial Ports
  • USB Ports
  • SCSI
  • IEEE 1394 (Firewire)
  • Modem and Network Ports
  • Audio Ports
  • Joystick/MIDI Ports
  • Adding and Removing Peripherals
  • Motherboards
  • Motherboard Layout
  • System Clock
  • Bus Architecture
  • Motherboard Components
  • Expansion Bus and Adapter Cards
  • Motherboard Form Factors
  • Power Supply Unit (PSU)
  • Processors
  • Central Processing Unit (CPU)
  • Processor Terminology
  • Multitasking
  • Multiprocessing and Multithreading
  • Intel Processors
  • AMD Processors
  • Processor Sockets and Chipsets
  • Memory
  • Memory Types
  • Memory Packaging
  • Memory Characteristics
  • Storage Devices
  • Storage Devices
  • Hard Drives
  • Installing a Storage Device
  • Preparing a Hard Disk
  • Floppy Drives
  • Optical Disk Storage
  • Flash Memory
  • Tape Drives
  • Peripheral Devices
  • PC Display Screens
  • Graphics Adapter
  • Installing a Graphics Adapter and Display
  • TV Tuners
  • Sound Cards
  • I/O and Communications Adapters

Module 2: Portable Computers

  • Portable Computers Portable and Desktop Computers
  • Notebooks
  • Tablet PC
  • Personal Digital Assistants (PDAs)

Module 3: Operating Systems

  • Features of Operating Systems
  • Microsoft Operating Systems
  • Overview of Windows 2000
  • Overview of Windows XP
  • Workgroups and Domains
  • UNIX and Linux
  • Apple Mac OS X
  • Novell NetWare
  • Installing and Upgrading Windows
  • Overview of OS Installations
  • Preparing the Hard Disk
  • Domain or Workgroup Selection
  • Installation Methods
  • Setup Failure and Recovery
  • Upgrading the OS
  • Options for Deploying Windows
  • The Windows Boot Process
  • Windows Boot Files
  • Initial Startup Process
  • The BOOT.INI File
  • Managing Windows Features of the Desktop
  • Windows Administrative Tools
  • Changing System Settings
  • Configuring Hardware
  • Optimising Windows Performance Options
  • Screen Savers and Power Management
  • Managing Software
  • Managing Services
  • Windows Storage Management
  • Disk Management
  • Navigating Windows
  • Working with Folders
  • Working with Files
  • Searching For Files
  • The Recycle Bin
  • My Network Places

Module 4: PC Support

  • Hardware Maintenance and Troubleshooting
  • Troubleshooting Techniques
  • Troubleshooting Power Problems
  • Troubleshooting POST
  • Troubleshooting Internal Devices
  • Troubleshooting Peripherals
  • Notebook Troubleshooting
  • Preventative Maintenance
  • Troubleshooting the Operating System
  • Error Categories
  • Advanced Start up Options
  • Diagnosing Problems
  • Troubleshooting Applications
  • Remote Features
  • Security
  • Security Fundamentals
  • Windows Security Overview
  • Internet Security
  • Malware
  • Data Security
  • Safety and Environmental Issues
  • Health and Safety
  • Static Electricity and ESD
  • Materials Handling
  • Storage of Components for Future Use
  • Disposal of Consumables and Computer Equipment
  • Professionalism and Communication
  • Customer Service Skills
  • Basic Troubleshooting Approach
  • Giving Feedback
  • Communication with a Customer
  • Professionalism
  • Handling Customer Complaints

Module 5: Printers and Scanners

  • Printers and Scanners
  • The Print Process
  • Installing and Configuring a Printer
  • Operating and Troubleshooting Printers
  • Scanners
  • Installing and Using a Scanner

Module 6: Networking

  • Network Concepts
  • What is a Network?
  • Network Components
  • Network Topologies
  • The OSI Model
  • IEEE 802 Standards
  • Network Devices
  • Network Transport Protocols
  • Implementing a LAN Server and Peer-to-Peer Networks
  • Network Components
  • Implementing a LAN
  • Network Troubleshooting Basics
  • WAN and Internet Connectivity
  • Wide Area Networks and the Internet
  • Accessing the Internet
  • Cellular Devices
  • Voice-over-IP

Module 7: PC Support Industry

  • PC Support Industry
  • IT Technicians
  • Remote Support
  • Depot Technicians
  • Problem Management
  • Quality Assurance
  • Module 8: Configuring and Troubleshooting the OS
  • Using the Command Prompt
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FAQ's

What exams do I need to take?

CompTIA A+ 220-801 CompTIA A+ 220-802

What is included in the exam?

The exam format for 220-801 & 220-802 Maximum of 90 questions Multiple choice and performance-based 90 minutes duration per test Passing score for CompTIA A+ 220-801: 675 (on a scale of 900) Passing score for CompTIA A+ 220-802: 700 (on a scale of 900)

What are the pre-requisites?

You must have some information of plain PC hardware, Operating system basics and the Windows desktop environment. Knowledge of simple networks would also be beneficial.

What are the benefits of this course?

After being successful in the course, you will be capable to identify and display; • The styles and functions of PC and laptop workings such as motherboard etc. • How to connect and organise external devices and system mechanisms. • How to set up and arrange print devices. • How to set up and organise wired and wireless LAN links and internet contact policies. • The methods of carrying out rudimentary PC maintenance while working safely and sensibly. • Valuable Communication with businesses. • How to Install and configure Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7. • The techniques of managing and optimizing Windows using command line tools and administrative consoles. • Configuring and organizing users, groups, and shared resources in a typical SOHO network. • Use anti-virus tools to avoid and then recover from malware infections. • Configuring access control measures, such as authentication, security policy, encryption, and firewalls. • Diagnosing and resolving Windows, PC hardware, network, and printer troubleshooting scenarios. • Configuring mobile devices, such as smartphones and tablet.

Who will be instructing me?

The instructors at Course Bargains are highly qualified and have global experience.

When should I arrive to the venue?

You should aim to arrive at 9am.

How can I contact you?

If you would like more information about any course please feel free to either contact us on 01159 031 029 or you can email us at info@coursebargains.com.